Basis of employment: Full-time (42.5 hours/week), permanent
Location: Bar Hill, Cambridge
Reporting to: Technical Sales Manager/UK Sales Manager
About Cambridge Bioscience
Cambridge Bioscience is a dynamic and fast-growing distributor of specialist products for life science research. We work as the UK distributor for a carefully selected group of manufacturers of reagents, instruments and biospecimens that are widely used by researchers in leading academic and industrial labs across the UK and Ireland.
As part of our strategy for growth, we are committed to helping our customers achieve their research goals by making them aware of the technological innovations we offer and selecting the best products for their application.
The Technical Sales Advisor will be part of the team managing the South and West Region of the UK. The team will also include the Technical Sales Manager and two Technical Sales Specialists. The Technical Sales Advisor will report directly to the Technical Sales Manager/UK Sales Manager and will be expected to support the field-based team to increase sales within their region.
The role requires an enthusiastic, energetic, and ambitious individual who has the drive to work as part of a team and is willing to learn new skills. They will be mentored by the Technical Sales Manager and UK Sales Manager to develop their skill set with a view to using their own initiative to build relationships with customers and increase sales within their region.
This is a very support-based position and one of the key roles of the Technical Sales Advisor will be to interact with customers remotely to create more opportunities for the field-based team to meet with customers. This role therefore requires an individual who is very comfortable making cold calls and interacting with customers primarily on the telephone and by email.
These are prime sales territories, comprising top academic research centres and many leading biotech companies who are looking to invest in the best new technologies. For a driven and successful Technical Sales Advisor benefitting from our commission model, this will prove to be a fulfilling and rewarding role in which to learn new skills and develop their career. There will be the potential for the Technical Sales Advisor to learn sales skills by both in house training by the Technical Sales Manager and the UK Sales Manager and from external sales training courses.
Job details
- Under the direction of the Technical Sales Manager/UK Sales Manager each team will be responsible for all Cambridge Bioscience business in their region. The South and West region includes Ireland, Wales, West Midlands, Oxford, Southwest England, South England, and London.
- The team will be expected to grow business in this region by at least 10% per annum. The Technical Sales Advisor will be expected to contribute to the growth of this business.
- The Technical Sales Advisor will ideally be office based (in Cambridge) and their primary role will be to support their field-based colleagues to protect existing business and to drive new sales across the whole of the region. Customer contact will be mainly via email and telephone requiring a confident telephone manner. There may be requirement to operate in the field to support the wider sales team activities as required such as at exhibitions.
- Assisting in the management of opportunity pipelines from initial enquiries to close of business across the full Cambridge Bioscience product range including reagents, instruments and biospecimens and diagnostic products.
- As part of the team, one of the main roles of the Technical Sales Advisor will be to deal with in-bound sales enquiries and ensure that these are dealt with in a timely manner, helping their team to convert inbound enquires into further conversations about the wider Cambridge Bioscience portfolio.
- Serve as a direct link between the field sales team and the other office-based teams.
- Take part in sales team campaigns to promote products and services that that are of key importance to the business and as guided by the UK Sales Manager, the Cambridge Bioscience marketing team, and the Business Management Team.
- Ensure all customer contacts, opportunities and other activities are logged into our CRM system SalesForce.com within a timely manner and be prepared to report all activity to the Technical Sales Manager/UK Sales Manager as required.
- Engage with all supplier and internal training courses including product training, sales training, and other administrative training courses.
Skills & experience required
- A life sciences degree with some practical laboratory experience
- Enthusiasm to learn new skills including sales techniques
- Ability to work as part of a team
- Excellent communication skills: via telephone, email, and video calls
- High level of self-motivation
- Ability to plan, co-ordinate and implement activities effectively
How to apply
To apply, please send your CV to:
Mrs Lorraine Winter - Human Resources
hr@bioscience.co.uk
01223 316855 Ext 214